Retail Operations Lead for Pet Care & Merchandising

PetSmart; Joint Base Elmendorf-Richardson (AK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.

Join us for a chance to make a meaningful impact every day.

Qualifications

• 3+ years of retail leadership experience.
• Full-time availability; flexible schedule for evenings, weekends, and holidays.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and stay organized.

Responsibilities

• Lead and coach store associates to deliver excellent customer experiences.
• Oversee merchandising, inventory management, and pricing processes.
• Ensure healthcare and safety standards for pets and customers.
• Manage staffing coverage and daily operations for opening/closing the store.
• Drive store P&L and achieve sales targets.

Skills

Retail leadership

Communication

Team leadership

Proficiency in computer applications

Tools

POS systems

Job description

PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.

Join us for a chance to make a meaningful impact every day.