Retail Key Holder: Elevate WOW Service & Sales

Kendra Scott; Huntsville (AL); On-site; USD 32,000 - 42,000; Part time

Job summary

Kendra Scott in Huntsville is seeking a Key Holder to support the Store Leadership Team by delivering WOW guest experiences, driving sales, and maintaining daily store operations. You will participate in training, motivate Stylists, and help celebrate the team’s successes.

This role emphasizes customer focus, collaboration, and flexible scheduling to cover evenings and weekends. The ideal candidate is passionate about fashion, values community involvement, and is ready to lead with energy and

Qualifications

• Retail or customer service experience required.
• Strong problem-solving skills and positive attitude under pressure.
• Excellent organizational and communication skills.
• Genuine enthusiasm for fashion and helping others with styling.
• Growth mindset and willingness to learn and adapt.
• Passion for giving back and serving the community.

Responsibilities

• Provide WOW guest service and train Stylists to deliver exceptional experiences.
• Drive sales by maximizing store productivity and guest connections.
• Support brand awareness through community initiatives and events.
• Maintain store safety, asset protection, and company policies.
• Communicate product details and recommendations to guests.
• Flex between Salesfloor, Color Bar, events, and Back of House as needed.
• Collaborate with team to ensure positive guest experiences.

Skills

Retail experience

Customer service

Problem solving

Organization

Communication

Fashion knowledge

Growth mindset

Community involvement

Job description

Kendra Scott in Huntsville is seeking a Key Holder to support the Store Leadership Team by delivering WOW guest experiences, driving sales, and maintaining daily store operations. You will participate in training, motivate Stylists, and help celebrate the team’s successes.

This role emphasizes customer focus, collaboration, and flexible scheduling to cover evenings and weekends. The ideal candidate is passionate about fashion, values community involvement, and is ready to lead with energy and