Retail Key Holder: Lead WOW Service & Style

Kendra Scott; Cypress (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Kendra Scott is seeking a Key Holder to support the Store Leadership Team, drive WOW experiences for guests, and assist with daily store operations. The role focuses on training Stylists, delivering exceptional customer service, and contributing to sales goals and brand impact.

The position requires a passion for fashion, strong communication skills, and flexibility to work evenings and weekends as needed. Join a culture centered on Family, Fashion, and Philanthropy.

Qualifications

• Retail or customer service experience required.
• Strong problem-solving skills and a positive attitude under pressure.
• Strong organizational and communication skills.
• Genuine enthusiasm for fashion and helping others develop personal style.

Responsibilities

• Model and teach WOW service principles to guests.
• Assist with daily store operations and support Store Leadership Team.
• Train and develop Stylists to deliver WOW experiences.
• Drive sales by maximizing store productivity and guest connections.
• Support brand awareness through community initiatives and events.

Skills

Retail experience

Customer service

Communication skills

Organizational skills

Fashion sense

Growth mindset

Available 30+ hours

Job description

Kendra Scott is seeking a Key Holder to support the Store Leadership Team, drive WOW experiences for guests, and assist with daily store operations. The role focuses on training Stylists, delivering exceptional customer service, and contributing to sales goals and brand impact.

The position requires a passion for fashion, strong communication skills, and flexibility to work evenings and weekends as needed. Join a culture centered on Family, Fashion, and Philanthropy.