Retail General Manager: Lead High-Volume Team & Growth

Love's Travel Stops

Hubbard (OH)

On-site

USD 75,000 - 105,000

Full time

2 days ago

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Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Quarterly Bonus Program

Profit Sharing

Job summary

Love’s Travel Stops in Hubbard, OH seeks a Retail General Manager to lead a high-volume retail center. You will oversee Operations and Assistant Managers, drive customer service excellence, manage processes, and execute sales and service strategies to boost performance.

The role emphasizes coaching, compliance, and strategic execution in a fast-paced environment with a focus on profitability and guest satisfaction.

Qualifications

2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
2+ years’ experience managing operations with annual sales volume of $2+ million
2+ years’ experience deciphering and impacting budgets and P&L statements
2+ years’ experience supervising and training 10+ employees

Responsibilities

Ensure a safe, clean, and well-maintained location with exceptional customer service, maintenance, merchandising, and marketing.
Drive sales through efficient ordering, stocking, inventory management, and waste management.
Oversee task execution, safety, scheduling, cash handling, talent acquisition, and HR support.
Train and develop team members to meet customer service expectations.
Understand financial reporting, including P&L, to drive business changes and opportunities.
Address customer feedback to improve the overall experience.