Retail General Manager: High-Volume Leadership & Growth

Love's Travel Stops; Ringgold (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Fuel Your Growth with Love’s - company

401(k) – 100% match up to 5%

Paid Time Off

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Profit Sharing - Love’s Shares

Job summary

Love's Travel Stops in Ringgold, GA seeks a Retail General Manager to lead a high-volume customer service center and manage staff including Operations Managers and Assistant Managers. You will drive sales, ensure safety and quality, and align merchandising with marketing strategies to enhance customer satisfaction.

Ideal candidates have multiple years in retail operations, budget management, and team supervision, with a focus on delivering exceptional service and operational excellence in a

Qualifications

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees

Responsibilities

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Customer service

Communication

Organization

Multitasking

Tech literacy

Job description

Love's Travel Stops in Ringgold, GA seeks a Retail General Manager to lead a high-volume customer service center and manage staff including Operations Managers and Assistant Managers. You will drive sales, ensure safety and quality, and align merchandising with marketing strategies to enhance customer satisfaction.

Ideal candidates have multiple years in retail operations, budget management, and team supervision, with a focus on delivering exceptional service and operational excellence in a