Retail GM: Lead High-Volume Ops & Growth

Love's Travel Stops & Country Stores Inc.; Hubbard (OH); Sur place; USD 65 000 - 100 000; Plein temps

Avantages offerts par ce poste

Tuition assistance - company funded

Paid Time Off

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Profit Sharing - Love’s Shares

Résumé du poste

Love's Travel Stops & Country Stores Inc. is seeking a Retail General Manager to oversee a high-volume retail center.

You will lead Operations Managers and Assistant Managers, ensuring outstanding customer service, efficient operations, and compliance with safety and merchandising standards. The role requires strong leadership, financial acumen, and the ability to develop staff while driving sales and profitability.

Qualifications

• 2+ years in retail, restaurant, travel stop or c-store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees
• Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT Physical.

Responsabilités

• Ensure a safe, clean, and well-maintained location with exceptional customer service, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for task execution, safety practices, schedule and cash integrity, talent acquisition, employee development, and HR support.
• Train and develop team to maximize customer service expectations.
• Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall experience.

Connaissances

Customer service

Communication

Organization

Multitasking

Attention to detail

Team leadership

Description du poste

Love's Travel Stops & Country Stores Inc. is seeking a Retail General Manager to oversee a high-volume retail center.

You will lead Operations Managers and Assistant Managers, ensuring outstanding customer service, efficient operations, and compliance with safety and merchandising standards. The role requires strong leadership, financial acumen, and the ability to develop staff while driving sales and profitability.