Retail Front-End Experience Lead

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Match

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Traverse City, MI is seeking a Front-of-Store Leader to promote excellent customer service and oversee a team of associates.

You will model outstanding customer service, train staff, and manage POS coverage while ensuring store standards and programs are executed effectively. Ideal candidates have 1 year of retail experience with at least 6 months in a leadership role, strong merchandising knowledge, and excellent communication skills.

Qualifications

• 1 year of retail experience and at least 6 months in a leadership role.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking and prioritizing tasks.
• Strong communication and organizational skills with attention to detail.
• Able to train others and lead by example.

Responsibilities

• Promotes an excellent customer experience and oversees a team of associates at the front of the store.
• Assigns registers, coordinates POS coverage, and manages break schedules.
• Trains and mentors associates on front-end principles and customer service.
• Addresses customer concerns promptly and maintains store plan execution.
• Ensures compliance with labor laws, policies, and procedures.

Skills

Merchandising techniques

Multi-tasking

Communication

Training others

Leadership experience

Job description

The TJX Companies, Inc. in Traverse City, MI is seeking a Front-of-Store Leader to promote excellent customer service and oversee a team of associates.

You will model outstanding customer service, train staff, and manage POS coverage while ensuring store standards and programs are executed effectively. Ideal candidates have 1 year of retail experience with at least 6 months in a leadership role, strong merchandising knowledge, and excellent communication skills.