Jobs in Traverse City

Traverse City, MI, USA

Posted Thursday, February 12, 2026 at 7:00 AM

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection and risk control services to support our clients’ underwriting processes. EXL delivers industry-leading professionalism, quality and turn‑around time, and our innovative solutions help our clients keep ahead of the competition. Castle High Value is the premier provider of high‑value residential insurance surveys to the insurance industry nationwide. https://www.exlservice.com/industries/insurance/castle-high-value

Castle High Value is looking for self‑directed independent contractors to work from their own home or office and service physical survey/inspection assignments in Northern MI, including assignments in the Traverse City, Petosky and Harbor Springs area within a territory of approximately 100 miles of Traverse City. Due to the travel requirements of this position additional compensation is being offered to compensate for travel time and distance to inspection assignments.

Experience in real estate, insurance, inspection, construction or appraising experience is a plus, but all interested candidates are encouraged to submit their qualifications. A 15‑hour online training course can get you certified. Fees are negotiable depending on experience and the unique aspects of selected jobs.

You will be responsible to schedule and conduct both site‑based and virtual High Value Home property surveys that will be used for homeowners’ insurance purposes. This involves coordinating and completing surveys within your own schedule, managing work assignments you accept, and solid computer skills as all reports are web‑based and completed online.

If you are looking for flexibility, the ability to work independently, and have an interest in real estate, construction, or interior design, then this might be the right opportunity for you.

• Professionally interact over the phone, via email, and in‑person
  with homeowners and insurance agents
• Conduct on‑site and/or virtual property surveys on high‑value
  homes as per customer specific guidelines and procedures
• Identify and document the construction materials/characteristics
  and unique features of the home
• Obtain measurements of the home and other structures on the
  property
• Generate an estimated replacement value of the home, and identify
  major hazards
• Communicate the information gathered during on‑site inspection in
  the provided web‑based client requested forms accessed through the Castle
  website

• Windows based computer (not a Mac)
• High speed internet access
• Reliable vehicle
• Measuring device such as: laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

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