Retail Front-End Lead — Customer Experience

The TJX Companies, Inc.; Birmingham (AL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental & vision benefits

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Birmingham, AL, is seeking an energetic front-of-store leader to promote an excellent customer experience. You will oversee a team of Associates, train staff, and ensure prompt service while maintaining a clean, organized store and upholding loyalty programs.

Ideal candidates bring 1 year of retail experience and 6 months of leadership, strong communication and multitasking skills, and a commitment to safety and labor policy compliance. Flexible schedule required.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills
• Ability to train and coach Associates
• Flexibility to work nights and weekends

Responsibilities

• Promote an excellent customer experience
• Oversee a team of Associates at front of store
• Assign registers and manage POS coverage
• Train and mentor Associates on front end principles
• Ensure adherence to labor laws and store policies
• Promote loyalty programs and safety practices
• Respond to customer concerns promptly
• Maintain a clean, organized store and communicate priorities

Skills

Customer service

Leadership

Communication

Organization

Multi-tasking

Training others

Merchandising techniques

Team player

Job description

The TJX Companies, Inc. in Birmingham, AL, is seeking an energetic front-of-store leader to promote an excellent customer experience. You will oversee a team of Associates, train staff, and ensure prompt service while maintaining a clean, organized store and upholding loyalty programs.

Ideal candidates bring 1 year of retail experience and 6 months of leadership, strong communication and multitasking skills, and a commitment to safety and labor policy compliance. Flexible schedule required.