Retail Department Lead – Drive Sales & Customer Experience

E&H Ace Hardware; Akron (OH); Vor Ort; USD 34.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holiday pay

Employee Assistance Program

Career growth opportunities across the

stores and service divisions

Zusammenfassung

E&H Ace Hardware in Akron, OH is seeking a Department Lead to drive sales, manage the department’s presentation and inventory, and support daily operations on the sales floor.

You’ll lead by example, deliver excellent service to every customer, maintain product knowledge, assist with special orders, and collaborate with store leadership. Flexibility for evenings, weekends, and holidays is required. Retail experience preferred.

Qualifikationen

• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Ability to lift up to 50 lbs and stand for extended periods.

Aufgaben

• Deliver excellent service to every customer.
• Answer questions, locate merchandise, assist with in-store and online orders.
• Promote Ace Rewards and help customers sign up.

Kenntnisse

Customer service

Team leadership

Attention to detail

Multitasking

Physical stamina

Ausbildung

High school diploma or equivalent

Tools

Retail software / POS systems

Microsoft Office / Teams

Jobbeschreibung

E&H Ace Hardware in Akron, OH is seeking a Department Lead to drive sales, manage the department’s presentation and inventory, and support daily operations on the sales floor.

You’ll lead by example, deliver excellent service to every customer, maintain product knowledge, assist with special orders, and collaborate with store leadership. Flexibility for evenings, weekends, and holidays is required. Retail experience preferred.