Retail CX Lead: Front End & Loyalty

The TJX Companies, Inc.; Spokane (WA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Dental/Vision insurance

Job summary

TJ Maxx in Spokane, WA is hiring to lead a team at the front of store, promoting an excellent customer experience and loyalty programs. The role emphasizes training, mentoring, and ensuring smooth POS coverage with attentive supervision.

Applicants should be able to work nights and weekends, bring strong merchandising know-how, and operate as a collaborative team player with attention to detail.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Strong merchandising knowledge.

Responsibilities

• Promote an excellent customer experience at front of store.
• Train and mentor Associates on front end principles.
• Assign registers and coordinate breaks for all Associates.
• Address customer concerns promptly to ensure a positive experience.
• Ensure adherence to labor laws, policies, and procedures.
• Support loyalty programs and credit promotions.

Skills

Strong communication

Organizational skills

Team player

Leadership experience

Retail experience

Job description

TJ Maxx in Spokane, WA is hiring to lead a team at the front of store, promoting an excellent customer experience and loyalty programs. The role emphasizes training, mentoring, and ensuring smooth POS coverage with attentive supervision.

Applicants should be able to work nights and weekends, bring strong merchandising know-how, and operate as a collaborative team player with attention to detail.