Customer Experience Lead — Front End & Loyalty Programs

The TJX Companies, Inc.; Sturgeon Bay (WI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Healthcare options

Job summary

TJ Maxx in Sturgeon Bay, WI is actively seeking an Associate to promote an excellent customer experience and lead front-of-store operations. You will model outstanding service, train Associates, and support loyalty programs while maintaining a clean, organized environment.

Flexible scheduling includes nights and weekends. You will apply merchandising know-how, collaborate with management, and contribute to achieving store goals through teamwork and attention to detail.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and adapt to changing directions.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes loyalty programs and delivers excellent customer service.
• Trains and mentors Associates on front-end principles.
• Assigns registers and coordinates breaks for all Associates.
• Ensures adherence to labor laws and store policies.

Skills

Customer service

Leadership

Merchandising

Multitasking

Communication

Training others

Job description

TJ Maxx in Sturgeon Bay, WI is actively seeking an Associate to promote an excellent customer experience and lead front-of-store operations. You will model outstanding service, train Associates, and support loyalty programs while maintaining a clean, organized environment.

Flexible scheduling includes nights and weekends. You will apply merchandising know-how, collaborate with management, and contribute to achieving store goals through teamwork and attention to detail.