Customer Experience Leader – Front End & Loyalty (Flexible)

The TJX Companies, Inc.; Kansas City (MO); On-site; USD 22,000 - 23,000; Full time

Job summary

TJ Maxx in Kansas City is seeking a Front-End Supervisor to lead a team of Associates at the store, promote an excellent customer experience, and drive loyalty programs. You will model service, coordinate POS coverage, train teammates, and maintain a clean, organized store.

The position requires 1 year of retail experience and at least 6 months in a leadership role, with a flexible schedule including nights and weekends.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills.
• Able to train others and multitask.

Responsibilities

• Promote excellent customer experience and loyalty programs.
• Lead front-end team and manage POS coverage.
• Train and mentor Associates on front-end principles.
• Ensure store plans and safety policies are followed.
• Coordinate breaks and respond to customer issues.

Skills

Customer service

Leadership

Merchandising

Communication

Teamwork

Job description

TJ Maxx in Kansas City is seeking a Front-End Supervisor to lead a team of Associates at the store, promote an excellent customer experience, and drive loyalty programs. You will model service, coordinate POS coverage, train teammates, and maintain a clean, organized store.

The position requires 1 year of retail experience and at least 6 months in a leadership role, with a flexible schedule including nights and weekends.