Customer Experience Lead - Front End & Training

The TJX Companies, Inc.; Raleigh (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

TJ Maxx is seeking a front‑end supervisor to promote exemplary customer service, lead store associates, and ensure a clean, organized retail environment. You will train staff, manage POS coverage, and support loyalty and credit programs while upholding labor policies and safety standards.

Ideal candidates have 1 year of retail and 6 months of leadership experience, with strong communication and multitasking abilities. Flexible availability, including nights and weekends, is required.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Flexible schedule including nights and weekends.

Responsibilities

• Promote a positive customer experience and assist in loyal enrollment.
• Lead front-of-store Associates and manage registers; coordinate breaks and coverage.
• Train and mentor Associates on front-end principles and loyalty programs.

Skills

Customer service

Leadership

Merchandising

Communication

Organizational skills

Teamwork

Training others

Retail experience

Tools

POS systems

Job description

TJ Maxx is seeking a front‑end supervisor to promote exemplary customer service, lead store associates, and ensure a clean, organized retail environment. You will train staff, manage POS coverage, and support loyalty and credit programs while upholding labor policies and safety standards.

Ideal candidates have 1 year of retail and 6 months of leadership experience, with strong communication and multitasking abilities. Flexible availability, including nights and weekends, is required.