Retail Assistant Manager — Customer Experience Leader

LOFT; Winston-Salem (NC); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact partnerships

Zusammenfassung

LOFT in Winston-Salem, NC is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will help nurture relationships with customers and associates, acting as a store leader on the sales floor.

As a manager, you will mentor teammates, drive omnichannel shopping, and uphold LOFT's brand behaviors. Availability includes evenings and weekends, with benefits and advancement opportunities.

Qualifikationen

• 2+ years retail management experience.
• Hospitality mindset in customer interactions.
• Proficient with point-of-sale systems.
• Strong business acumen and ability to drive results.
• Ability to take initiative and make thoughtful decisions.

Aufgaben

• Create a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model the brand's behaviors to engage customers.
• Educate and coach associates to build genuine customer connections.
• Foster an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Assist Store Manager with recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and supporting the team.

Kenntnisse

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Decision making

Tools

POS system

Jobbeschreibung

LOFT in Winston-Salem, NC is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will help nurture relationships with customers and associates, acting as a store leader on the sales floor.

As a manager, you will mentor teammates, drive omnichannel shopping, and uphold LOFT's brand behaviors. Availability includes evenings and weekends, with benefits and advancement opportunities.