Restoration Project Manager

Servpro Industries, Inc.; Eastpointe (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

First-class compensation

Career progression

Professional development

Job summary

Servpro Industries, Inc. is looking for a Restoration Project Manager in Eastpointe, Michigan. This role involves overseeing restoration projects, managing crews, and ensuring operational excellence while maintaining customer satisfaction.

The ideal candidate should have management experience in the restoration industry, a high school diploma (or higher), and be capable of lifting heavy objects. Benefits include excellent compensation and career progression opportunities.

Qualifications

• Valid driver’s license required.
• At least 1 year of management and/or supervisory experience is necessary.
• At least 3 years of experience in the restoration industry.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Prepare estimates and manage project scopes.
• Schedule and coordinate crews and resources.

Skills

Management experience

Industry knowledge

IICRC certification

Education

High school diploma/GED

Associate degree or Bachelor’s degree

Job description

SERVPRO of Grosse Pointe - 9707 is hiring a Restoration Project Manager!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Benefits

• First-class compensation
• Superior benefits
• Career progression
• Professional development

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law