Restoration Project Manager

SERVPRO of Brickell; Coral Gables (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Paid time off

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Brickell is looking for a Restoration Project Manager in Coral Gables, Florida. This role involves overseeing all aspects of restoration projects, ensuring customer satisfaction, and managing project crews. Ideal candidates will have at least 3 years of industry experience, with management experience preferred. Responsibilities include preparing estimates, coordinating resources, and maintaining client communication. The position also offers benefits such as bonuses based on performance and professional development opportunities.

Qualifications

• Valid driver's license required.
• 1+ years of management or supervisory experience needed.
• 3+ years in the industry preferred.
• IICRC certification is a plus.

Responsibilities

• Oversee all aspects of restoration projects.
• Ensure accurate scope of work and prepare estimates.
• Coordinate crews and resources for service.
• Maintain communication with clients and vendors.
• Manage production expenses for projects.

Skills

Management experience

Customer service

Negotiation skills

Team leadership

Technical knowledge of restoration

Education

High school diploma/GED

Associate degree or Bachelor’s degree

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Paid time off
• First‑class compensation
• Superior benefits
• Career progression
• Professional development

SERVPRO of Brickell is hiring a Restoration Project Manager. As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front‑line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification preferred

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law