Restoration Project Manager

SERVPRO of Ames; Ames (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonus based on performance

Competitive salary

Career progression

Professional development

Job summary

SERVPRO of Ames is seeking a Restoration Project Manager to oversee projects and ensure client satisfaction. The role requires a valid driver’s license and at least 3 years of industry experience, along with strong management skills.

The successful candidate will manage production expenses and coordinate teams to provide exceptional service. Benefits include competitive salary and insurance options. Join us for career progression and professional development opportunities.

Qualifications

• Valid driver’s license is required.
• At least 1 year of management and/or supervisory experience is needed.
• At least 3 years of industry experience is required.
• IICRC certification is preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule and oversee crews and resources to provide service on active projects.
• Review job site documentation for proper client requirements and billing.
• Manage production expenses including equipment and materials.
• Maintain written communication with customers and team members.
• Provide priority response to potential customers.

Skills

Management experience

Industry knowledge

Communication skills

Customer service

Negotiation skills

Team coordination

Education

High school diploma/GED

Associate degree or Bachelor’s degree preferred

Tools

Proprietary software

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• First‑class compensation
• Superior benefits
• Career progression
• Professional development

Servpro is hiring a Restoration Project Manager!

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills and Physical Demands

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law