Restoration Project Manager

Servpro Industries, Inc.; Lakewood (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Storm Travel Bonus

Bonus based on performance

Competitive salary

Paid time off

Signing bonus

Opportunity for advancement

Training & development

Job summary

Servpro Industries, Inc. in Lakewood, Colorado, is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects. This role involves leading a team towards operational excellence while ensuring customer satisfaction and managing production expenses.

Ideal candidates will have management experience, strong communication skills, and the ability to work in various environments. The position includes a competitive salary and benefits including bonuses based on performance and training opportunities.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Schedule and coordinate crews and resources.
• Maintain communication with clients and vendors.

Skills

Management skills

Negotiation

DBMX software

Customer service

Education

High school diploma/GED

Associate or Bachelor’s degree

Job description

Servpro of Lakewood East is hiring a Restoration Project Manager!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Benefits

• Storm Travel Bonus
• Bonus based on performance
• Competitive salary
• Paid time off
• Signing bonus
• Opportunity for advancement
• Training & development

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Negotiating with Insurance adjusters on scope and approvals

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates
• Proficient in DBMX software

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents