Restoration Project Manager

SERVPRO of North Rensselaer/South Washington Counties; Town of Cambridge (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO of North Rensselaer/South Washington Counties is looking for a Restoration Project Manager who will oversee all aspects of assigned restoration projects and crews, ensuring operational excellence. This role involves preparing project estimates, managing production expenses, and enhancing customer satisfaction.

The ideal candidate will have at least one year of management experience and three years in the industry, with a valid driver's license. Benefits include a competitive salary, a company car, and health insurance.

Qualifications

• Valid driver's license required.
• Minimum 1 year of management or supervisory experience.
• Minimum 3 years of industry experience.

Responsibilities

• Oversee all restoration projects and assigned crews.
• Prepare estimates and ensure accurate scope of work.
• Coordinate and manage crews and resources.

Skills

Management skills

Communication skills

Negotiation skills

Customer satisfaction management

Physical fitness

Education

High school diploma/GED

Associate degree or Bachelor's degree preferred

Job description

Servpro of North Rensselaer South Washington Counties is hiring a Restoration Project Manager!

Benefits

• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• First-class compensation
• Superior benefits
• Health Insurance
• Dental Insurance
• Supplemental Health Benefits
• Simple IRA Matching
• Career progression
• Professional development
• Paid Vacation and Sick Time

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED
• Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification are preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law