Project Manager

Servpro Industries, Inc.; Mason City (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Health insurance

Paid time off

Training & development

Job summary

Servpro Industries, Inc. is seeking a Restoration Project Manager in Mason City, Iowa. This role requires overseeing restoration projects and managing crews to deliver excellent service.

The ideal candidate should have management experience, a valid driver’s license, and a high school diploma (Associate or Bachelor’s preferred). The position also involves negotiating project scopes and ensuring high customer satisfaction.

Qualifications

• 1+ year of management and/or supervisory experience.
• 3+ years of industry experience.
• IICRC certification preferred.

Responsibilities

• Oversee restoration projects and crews.
• Prepare estimates utilizing software.
• Negotiate project scope approvals.
• Schedule and coordinate crews for active projects.
• Manage customer satisfaction and responses.

Skills

Ability to lift a minimum of 50 pounds regularly

Ability to climb ladders and work at heights

Management and supervisory experience

Ability to maintain written communication

Education

High school diploma/GED; Associate degree or Bachelor’s degree preferred

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• First-class compensation
• Superior benefits
• Career progression
• Professional development

Servpro is hiring a Restoration Project Manager! As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification preferred

Skills, Physical Demands and Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law