Restaurant Operations Leader | Guest Experience & Growth

Universal Store; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

IHOP is seeking a General Manager to direct the operation of an assigned unit, overseeing guest service, team leadership, and SOP adherence. The role requires building professional relationships with guests and employees, implementing training programs, managing budgets, and ensuring food quality and regulatory compliance.

The successful candidate will recruit, train, and develop staff, coach performance, and drive local marketing and guest satisfaction initiatives while maintaining safety and

Qualifications

• High school diploma or GED and two to four years related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Directly supervise Assistant Manager, Crew Chief and restaurant hourly employees at assigned unit.
• Responsible for overall direction, coordination, and evaluation of the unit.
• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.

Education

High school diploma or GED

Job description

IHOP is seeking a General Manager to direct the operation of an assigned unit, overseeing guest service, team leadership, and SOP adherence. The role requires building professional relationships with guests and employees, implementing training programs, managing budgets, and ensuring food quality and regulatory compliance.

The successful candidate will recruit, train, and develop staff, coach performance, and drive local marketing and guest satisfaction initiatives while maintaining safety and