Restaurant Operations Leader

Universal Store; Clarksville (TN); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

IHOP is seeking a General Manager to direct the operation of an assigned unit and drive guest satisfaction. You will manage the restaurant floor, coordinate with staff, and ensure compliance with SOPs and safety standards.

Responsibilities include implementing training programs, achieving financial and marketing goals, and maintaining high standards of service. This role requires strong leadership and a focus on guest experience in a fast-paced environment.

Qualifikationen

• Must have high school diploma or GED and 2–4 years related experience or training.

Aufgaben

• Develop and maintain professional guest and staff relationships.
• Implement training programs for hourly employees to improve operations and guest experience.
• Achieve annual financial, marketing, guest service, and HR objectives per SOPs and operations plan.
• Manage restaurant floor, engage with guests, address complaints promptly.
• Ensure compliance with federal, state, and local regulations.

Ausbildung

High School diploma or GED

Two to four years related experience and/or training

Jobbeschreibung

IHOP is seeking a General Manager to direct the operation of an assigned unit and drive guest satisfaction. You will manage the restaurant floor, coordinate with staff, and ensure compliance with SOPs and safety standards.

Responsibilities include implementing training programs, achieving financial and marketing goals, and maintaining high standards of service. This role requires strong leadership and a focus on guest experience in a fast-paced environment.