Restaurant Operations Leader — Guest Experience & Growth

Efficientapply; Los Angeles (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Jack in the Box in Los Angeles seeks an experienced restaurant leader to manage daily operations alongside the Restaurant Manager, ensuring adherence to brand standards and policies. You will supervise staff, train teams, and uphold food safety while optimizing guest satisfaction and profitability.

The role emphasizes effective people management, compliance with regulatory requirements, and delivering a consistent, high-quality guest experience across shifts.

Qualifications

• High school diploma or GED required; higher degrees preferred.
• 3+ years as Assistant Manager or 1+ year as Shift Leader in customer service.
• Certified in relevant training programs; proficient with POV/POE systems and basic math.

Responsibilities

• Oversee restaurant operations with accountability for SPC and Brand Promise.
• Train, develop, and evaluate staff; ensure compliance with laws and policies.
• Deliver exceptional guest service and maintain food quality and cleanliness.
• Analyze financials and adjust actions to improve sales and profitability.

Skills

Culture

Training

Guest focus

Food safety

Business mgmt

Team leadership

Education

High School Diploma or GED

Associate's or Bachelor's preferred

Job description

Jack in the Box in Los Angeles seeks an experienced restaurant leader to manage daily operations alongside the Restaurant Manager, ensuring adherence to brand standards and policies. You will supervise staff, train teams, and uphold food safety while optimizing guest satisfaction and profitability.

The role emphasizes effective people management, compliance with regulatory requirements, and delivering a consistent, high-quality guest experience across shifts.