Restaurant Operations Lead: Guest Experience & Profit

Efficientapply; Chino Hills (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Jack in the Box in California is seeking a Restaurant Manager to oversee daily operations in the absence of the Restaurant Manager and lead the team to deliver the Brand Promise.

You will recruit, train, and develop staff, ensure policy compliance, and drive service quality, safety, and profitability while upholding Labor laws and JIB standards. This role emphasizes hands-on leadership, guest satisfaction, and building a positive, safe, and productive work environment.

Qualifications

• Education: High School Diploma or GED; higher degree preferred.
• Proven experience in shift leadership or restaurant management with P&L exposure.
• Strong communication, coaching, and team development skills.

Responsibilities

• Recruit, train, develop, and evaluate restaurant employees.
• Ensure exceptional guest service and food quality while maintaining brand standards.
• Analyze operations and profitability, and implement action plans to improve sales and efficiency.

Skills

Staffing Management

Training & Development

Guest Service

Food Safety

Budget & Profit

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Tools

JIB systems

Job description

Jack in the Box in California is seeking a Restaurant Manager to oversee daily operations in the absence of the Restaurant Manager and lead the team to deliver the Brand Promise.

You will recruit, train, and develop staff, ensure policy compliance, and drive service quality, safety, and profitability while upholding Labor laws and JIB standards. This role emphasizes hands-on leadership, guest satisfaction, and building a positive, safe, and productive work environment.