Restaurant Operations Leader

Efficientapply; Boise (ID); On-site; USD 42,000 - 65,000; Full time

Job summary

Jack in the Box is seeking a leader responsible for managing restaurant operations, reporting to the Restaurant Manager, and ensuring execution of the Service Profit Chain and Brand Promise. You will recruit, train, and develop staff, maintain high standards of guest service, food quality, and safety, and collaborate on actions to boost sales and profitability.

The role emphasizes building a positive team environment, coaching managers and team members, and ensuring adherence to policies and

Qualifications

• Education: High School Diploma or GED required; higher degree preferred.
• Experience: Internal Promote requires 1+ years as Shift Leader or 1 year as Assistant Manager; External Recruit requires 3 years as Assistant Manager with some P&L responsibility.
• Knowledge/Skills: Must be 18+, ServSafe certified; English fluency; strong interpersonal, numeric, organizational skills; valid driver's license and ability to travel as needed.

Responsibilities

• Internal Service: recruit, train, develop, and evaluate staff; ensure staffing and training are compliant; uphold Service Profit Chain and Brand Promise.
• External Service: ensure excellent guest experience, food quality, cleanliness, and guest recovery; model superior service.
• Higher Profits: analyze operational and financial performance with management tools; develop plans to increase sales and profitability while controlling costs.

Skills

Leadership

Training/Development

Customer Focus

Food Safety

Communication

Problem Solving

Education

HS Diploma/GED

Associate/Bachelor preferred

Tools

JIB systems

Job description

Jack in the Box is seeking a leader responsible for managing restaurant operations, reporting to the Restaurant Manager, and ensuring execution of the Service Profit Chain and Brand Promise. You will recruit, train, and develop staff, maintain high standards of guest service, food quality, and safety, and collaborate on actions to boost sales and profitability.

The role emphasizes building a positive team environment, coaching managers and team members, and ensuring adherence to policies and