Resident Experience Concierge

KW PROPERTY MANAGEMENT AND CONSULTING; Bal Harbour Village (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

KW Property Management and Consulting seeks a Resident Services Concierge to act as the front-office extension, coordinate resident communications, and supervise front desk operations. The role emphasizes hospitality, clear written communication, and professional presentation within a condominium community.

The position requires a high school diploma (college degree preferred), strong English skills, and experience in a similar setting.

Qualifications

• Previous experience in a similar position; hospitality setting preferred.
• Excellent communication and writing skills required.
• Strong English communication; Spanish desirable.
• Proficient with MS Office applications.

Responsibilities

• Act as the front-office extension and supervise front desk staff as needed.
• Coordinate resident communications and event reservations.
• Oversee amenity scheduling and coordination with management.
• Greet residents and guests and maintain professional appearance.
• Follow check-in policies and protect resident privacy.

Skills

Communication skills

Excellent writing

Interpersonal skills

English proficiency

Education

High school diploma

College degree preferred

Tools

MS Office Suite

Job description

KW Property Management and Consulting seeks a Resident Services Concierge to act as the front-office extension, coordinate resident communications, and supervise front desk operations. The role emphasizes hospitality, clear written communication, and professional presentation within a condominium community.

The position requires a high school diploma (college degree preferred), strong English skills, and experience in a similar setting.