Resident Concierge & Front Desk Associate

KW PROPERTY MANAGEMENT AND CONSULTING; Juno Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

KW Property Management & Consulting is seeking a Front Desk Team Member to greet guests, manage access, and provide outstanding information and resources for residents and visitors. The role supports security, administrative tasks, and daily reporting in a hospitality-oriented environment.

Qualifications include a high school diploma or GED, strong interpersonal and communication skills, and the ability to work with computer software.

Qualifications

• High school diploma or GED; some college preferred.
• Excellent interpersonal and communication skills.
• Experience in hospitality is highly preferred.
• Familiar with using computer software to perform tasks and manage information.

Responsibilities

• Greet all guests and provide exceptional customer service.
• Monitor entrance and departure of guests to safeguard premises.
• Coordinate with staff to update unit owner information in the database.
• Use phone etiquette for all calls and maintain professional communication.
• Report violations of rules and regulations and document irregularities.
• Maintain key control and report emergencies and incidents to management.
• Follow procedures for emergency response and coordinate with authorities.
• Prepare daily activity reports and log maintenance issues with the Association.

Skills

Customer service

Interpersonal skills

Strong communication

Attention to detail

Education

High school diploma or GED

Job description

KW Property Management & Consulting is seeking a Front Desk Team Member to greet guests, manage access, and provide outstanding information and resources for residents and visitors. The role supports security, administrative tasks, and daily reporting in a hospitality-oriented environment.

Qualifications include a high school diploma or GED, strong interpersonal and communication skills, and the ability to work with computer software.