Repair Operations Coordinator

Beacon Hill Staffing Group; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Beacon Hill Staffing Group in Charlotte, NC is seeking a Repair Coordinator to support shop operations, communicate with customers, and coordinate workflow from intake through completion.

You will work closely with technicians, supervisors, vendors, and customers to ensure accurate documentation, timely estimates, and clear status updates. Strong organization and communication are essential in a fast-paced industrial environment.

Qualifications

• High school diploma or GED required.
• Experience in a repair shop, service coordination, or industrial environment is a plus.
• Strong organizational and communication skills are essential.
• Ability to manage multiple priorities in a fast-paced setting.
• Comfortable working with shop technicians, customers, and vendors.
• Proficiency with technology including Outlook, Excel, Word, and job tracking systems.

Responsibilities

• Coordinate electric motor and rotating equipment repair jobs from intake through completion.
• Serve as the primary point of contact for customers regarding job status, estimates, and schedules.
• Create, manage, and update work orders and job documentation.
• Communicate repair findings and recommended scope of work to customers.
• Assist with preparing estimates and coordinating approvals.
• Schedule and prioritize work to meet customer commitments and shop capacity.
• Work with vendors for procurement.
• Proactively communicate delays, scope changes, or additional repair needs.
• Ensure completed work meets quality and documentation standards prior to release.
• Maintain accurate records in shop management systems.
• Support company safety, quality, and operational standards.

Skills

Organizational skills

Communication skills

Prioritization

Tech proficiency

Education

High school diploma or GED

Tools

Outlook

Excel

Word

Job tracking systems

Hardware

Job description

Beacon Hill Staffing Group in Charlotte, NC is seeking a Repair Coordinator to support shop operations, communicate with customers, and coordinate workflow from intake through completion.

You will work closely with technicians, supervisors, vendors, and customers to ensure accurate documentation, timely estimates, and clear status updates. Strong organization and communication are essential in a fast-paced industrial environment.