Repair Coordinator Administrator

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Beacon Hill Staffing Group in Charlotte, NC is seeking a Repair Coordinator to support shop operations, communicate with customers, and coordinate workflow from intake through completion.

You will work closely with technicians, supervisors, vendors, and customers to ensure accurate documentation, timely estimates, and clear status updates. Strong organization and communication are essential in a fast-paced industrial environment.

Qualifications

• High school diploma or GED required.
• Experience in a repair shop, service coordination, or industrial environment is a plus.
• Strong organizational and communication skills are essential.
• Ability to manage multiple priorities in a fast-paced setting.
• Comfortable working with shop technicians, customers, and vendors.
• Proficiency with technology including Outlook, Excel, Word, and job tracking systems.

Responsibilities

• Coordinate electric motor and rotating equipment repair jobs from intake through completion.
• Serve as the primary point of contact for customers regarding job status, estimates, and schedules.
• Create, manage, and update work orders and job documentation.
• Communicate repair findings and recommended scope of work to customers.
• Assist with preparing estimates and coordinating approvals.
• Schedule and prioritize work to meet customer commitments and shop capacity.
• Work with vendors for procurement.
• Proactively communicate delays, scope changes, or additional repair needs.
• Ensure completed work meets quality and documentation standards prior to release.
• Maintain accurate records in shop management systems.
• Support company safety, quality, and operational standards.

Skills

Organizational skills

Communication skills

Prioritization

Tech proficiency

Education

High school diploma or GED

Tools

Outlook

Excel

Word

Job tracking systems

Hardware

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

The Repair Coordinator is a critical role supporting shop operations, customer communication, and workflow coordination. This position works closely with technicians, supervisors, vendors and customers to ensure repair jobs are clearly communicated, properly documented, and completed on time, in alignment with a commitment to technical excellence and superior service.

Key Responsibilities

• Coordinate electric motor and rotating equipment repair jobs from intake through completion
• Serve as the primary point of contact for customers regarding job status, estimates, and schedules
• Create, manage, and update work orders and job documentation
• Communicate repair findings and recommended scope of work to customers
• Assist with preparing estimates and coordinating approvals
• Schedule and prioritize work to meet customer commitments and shop capacity
• Work with vendors for procurement
• Proactively communicate delays, scope changes, or additional repair needs
• Ensure completed work meets quality and documentation standards prior to release
• Maintain accurate records in shop management systems
• Support company safety, quality, and operational standardson

Required Qualifications

• High school diploma or GED
• Experience in a repair shop, service coordination, or industrial environment a plus
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced setting
• Comfortable working with shop technicians, customers, and vendors
• Proficiency with technology (Outlook, Excel, Word, job tracking systems, hardware)

Preferred Experience

• Exposure to electric motor repair, pumps, gearboxes, or rotating equipment
• Experience creating service estimates and managing work orders
• Background in an industrial service or manufacturing environment
• Demonstrated strong urgency, initiative, and self-motivation in a fast-paced environment

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

• medical
• dental
• vision
• federal and state leave programs as required by applicable agency regulations to those that meet eligibility

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you!Beacon Hill. Employing the Future (TM)