Rental Operations Specialist

Cleveland Brothers Equipment Co; Murrysville (Westmoreland County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

401(k) with match

Paid time off (PTO)

Profit sharing

Job summary

Cleveland Brothers Equipment Co. is seeking a Rental Coordinator to join our team of rental professionals. The role focuses on handling rental and sales calls, qualifying needs, educating customers on equipment, and coordinating rental contracts and payments across multiple locations.

The position requires strong organization, knowledge of equipment lines, and the ability to work overtime and travel as needed. We offer competitive benefits and opportunities across 29 locations.

Qualifications

• Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• High level of flexibility, cooperation and teamwork with all departments and locations.
• Knowledge of current company policies and procedures.
• Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
• Able to work overtime and travel when required.

Responsibilities

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Assist in educating customers on equipment specifications, safety concerns and proper use of the equipment.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information needed for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments at all locations to arrange rental ready status of the fleet.
• Communicate with transportation department for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurance company.
• Assist other Rental Coordinators and Salesman maximizing the utilization of rental inventory within the entire company.
• Other duties as assigned by Supervisor.

Skills

Organized

Communication

Teamwork

Problem solving

Multitasking

Tools

Lotus Notes

DBSI

Job description

Cleveland Brothers Equipment Co. is seeking a Rental Coordinator to join our team of rental professionals. The role focuses on handling rental and sales calls, qualifying needs, educating customers on equipment, and coordinating rental contracts and payments across multiple locations.

The position requires strong organization, knowledge of equipment lines, and the ability to work overtime and travel as needed. We offer competitive benefits and opportunities across 29 locations.