Rental Operations Coordinator — Fleet & Customer Care

Cleveland Brothers Equipment Co.; Harrisburg (Dauphin County); Presencial; USD 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Benefits package

Career growth opportunities

Job stability

Descripción de la vacante

Cleveland Brothers Equipment Co., Inc. is seeking a Rental Coordinator in Pennsylvania, with a strong focus on coordinating rental activities across multiple locations. You will answer calls, qualify needs, educate customers on equipment use, and manage rental contracts and payments.

The role requires organization, knowledge of equipment, and the ability to work with various departments. Opportunities for advancement exist within 29 locations and a comprehensive benefits package accompanies this

Formación

• Must be organized and detail oriented with the ability to handle multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• High flexibility, cooperation and teamwork with all departments and locations.
• Knowledge of current company policies and procedures.
• Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
• Able to work overtime and travel when required.

Responsabilidades

• Answer incoming rental and sales calls; maintain call log.
• Qualify customer needs with rental equipment availability.
• Educate customers on equipment specifications, safety concerns and proper use.
• Initiate and maintain rental contracts accurately and timely.
• Gather information for credit department to approve terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments to arrange rental ready status of fleet.
• Communicate with transportation for deliveries and call offs.
• Obtain proof of required insurance from customer.
• Assist other Rental Coordinators and Salesmen to maximize rental inventory utilization.
• Other duties as assigned by Supervisor.

Conocimientos

Organizational skills

Equipment knowledge

Problem solving

Teamwork & flexibility

Policy knowledge

Computer skills (Lotus Notes & DBSI)

Willingness to travel/overtime

Descripción del empleo

Cleveland Brothers Equipment Co., Inc. is seeking a Rental Coordinator in Pennsylvania, with a strong focus on coordinating rental activities across multiple locations. You will answer calls, qualify needs, educate customers on equipment use, and manage rental contracts and payments.

The role requires organization, knowledge of equipment, and the ability to work with various departments. Opportunities for advancement exist within 29 locations and a comprehensive benefits package accompanies this