Rental Services Coordinator – Growth & Impact

Cleveland Brothers Equipment Co; Port Vue (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Extensive benefits package

Growth opportunities

Job stability

Job summary

Cleveland Brothers Equipment Co., Inc. is the Cat dealer serving Pennsylvania, northern West Virginia and western Maryland.

We have an immediate opening for a Rental Coordinator to join our team of rental professionals. The successful candidate will answer calls, qualify rental needs, educate customers on equipment use, and manage rental contracts while coordinating with service and transportation teams to ensure fleet readiness and on-time deliveries.

Qualifications

• Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• High level of flexibility, cooperation and teamwork with all departments and locations.
• Knowledge of current company policies and procedures.
• Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
• Able to work overtime and travel when required.

Responsibilities

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Assist in educating customers on equipment specifications, safety concerns and proper use of the equipment.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information needed for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments at all locations to arrange rental ready status of the fleet.
• Communicate with transportation department for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurance company.
• Assist other Rental Coordinators and Salesman maximizing the utilization of rental inventory within the entire company.
• Other duties as assigned by Supervisor.

Skills

Organized & detail oriented

Equipment knowledge

Problem solving & communication

Teamwork & cooperation

Policy knowledge

Basic computer skills

Overtime & travel willingness

Tools

Lotus Notes

DBSI

Job description

Cleveland Brothers Equipment Co., Inc. is the Cat dealer serving Pennsylvania, northern West Virginia and western Maryland.

We have an immediate opening for a Rental Coordinator to join our team of rental professionals. The successful candidate will answer calls, qualify rental needs, educate customers on equipment use, and manage rental contracts while coordinating with service and transportation teams to ensure fleet readiness and on-time deliveries.