Rental Coordinator — Growth, Benefits & Stability

Cleveland Brothers CAT; Murrysville (Westmoreland County); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Phenomenal benefits package

Advancement opportunities

Stability

Job summary

Cleveland Brothers Equipment Co., Inc. is seeking a Rental Coordinator to manage rental orders, confirm equipment availability and educate customers on proper use.

You will process contracts, payments, and insurance documentation while coordinating with service and transportation teams across locations. The role requires strong organization, multitasking, and communication skills, with willingness to travel and work overtime as needed.

Qualifications

• Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• High level of flexibility, cooperation and teamwork with all departments and locations.
• Knowledge of current company policies and procedures.
• Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
• Able to work overtime and travel when required.

Responsibilities

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Assist in educating customers on equipment specifications, safety concerns and proper use of the equipment.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information needed for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments at all locations to arrange rental ready status of the fleet.
• Communicate with transportation department for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurance company.
• Assist other Rental Coordinators and Salesman maximizing the utilization of rental inventory within the entire company.
• Other duties as assigned by Supervisor.

Skills

Organizational skills

Detail oriented

Problem solving

Communication skills

Flexibility & teamwork

Policy knowledge

Overtime willingness

Tools

Lotus Notes

DBSI

Job description

Cleveland Brothers Equipment Co., Inc. is seeking a Rental Coordinator to manage rental orders, confirm equipment availability and educate customers on proper use.

You will process contracts, payments, and insurance documentation while coordinating with service and transportation teams across locations. The role requires strong organization, multitasking, and communication skills, with willingness to travel and work overtime as needed.