Rental Coordinator - Growth, Great Benefits & Stability

Cleveland Brothers CAT; Waterford Township (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (medical, dental, 401

Career advancement

Job stability

Job summary

Cleveland Brothers CAT is seeking a Rental Coordinator to join a team of rental professionals at our Pennsylvania locations. The role involves handling rental and sales calls, qualifying customer needs, educating customers on equipment specifications and safety, and initiating rental contracts with timely, accurate information for credit approvals.

The position requires strong organizational skills, problem solving, and teamwork across departments.

Qualifications

• Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• High level of flexibility, cooperation and teamwork with all departments and locations.
• Knowledge of current company policies and procedures.
• Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
• Able to work overtime and travel when required.

Responsibilities

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Assist in educating customers on equipment specifications, safety concerns and proper use of the equipment.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments to arrange rental ready status of the fleet.
• Communicate with transportation department for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurance company.
• Assist other Rental Coordinators and Salesman to maximize rental inventory utilization.
• Other duties as assigned by Supervisor.

Skills

Organized

Attention to detail

Problem solving

Communication skills

Teamwork

Policy knowledge

Travel flexibility

Tools

Lotus Notes

DBSI

Job description

Cleveland Brothers CAT is seeking a Rental Coordinator to join a team of rental professionals at our Pennsylvania locations. The role involves handling rental and sales calls, qualifying customer needs, educating customers on equipment specifications and safety, and initiating rental contracts with timely, accurate information for credit approvals.

The position requires strong organizational skills, problem solving, and teamwork across departments.