Remote WiFi & Smart Tech Programs Manager

BH Management Services, LLC; Nashville (TN); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC is seeking a Resident Connectivity Program Manager to lead the strategic development and execution of resident internet, WiFi, and IoT initiatives across the portfolio. You will collaborate with Operations, Marketing, IT, and external partners to optimize performance and resident experience.

The role requires 2+ years in multifamily management or program delivery, strong data-driven decision making, and the ability to manage multiple projects with budgetary discipline in a

Qualifications

• 2+ years of experience in multifamily property management, program management, operations, technology implementation, or a related industry preferred.
• Ability and willingness to travel up to 60%, including local and overnight travel within assigned markets and regions.
• Proficiency with Microsoft Office Suite and project management tools; strong analytical and communication skills.

Responsibilities

• Lead the Resident Internet and Smart Technology Program strategy across the portfolio.
• Develop initiatives that improve operational efficiency and resident satisfaction.
• Define, track, and report on program KPIs and performance metrics to leadership.
• Oversee multiple installations, upgrades, and technology initiatives with adherence to timelines and budgets.

Skills

Program management

Vendor management

Cross-functional

Data analysis

Stakeholder alignment

Operations planning

Budgeting

Project scheduling

Risk management

Communication

Education

Associate’s degree in Business or related

Equivalent experience considered

Tools

Microsoft Office

Excel

PowerPoint

Project management software

Adobe products

Job description

BH Management, LLC is seeking a Resident Connectivity Program Manager to lead the strategic development and execution of resident internet, WiFi, and IoT initiatives across the portfolio. You will collaborate with Operations, Marketing, IT, and external partners to optimize performance and resident experience.

The role requires 2+ years in multifamily management or program delivery, strong data-driven decision making, and the ability to manage multiple projects with budgetary discipline in a