Remote WiFi & Smart Home Program Manager

BH Management Services, LLC; Arizona; Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic deployment of resident internet, smart technology, and IoT programs across the portfolio. You will partner with Operations, Marketing, Centralized Operations, and external partners to drive performance and enhance the resident experience.

Responsibilities include program strategy, implementation, performance tracking, and cross-functional collaboration to ensure timely, on-budget delivery and

Qualifications

• 2+ years in multifamily property management, program management, or operations.
• Willing to travel up to 60%, including local and overnight travel.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); Adobe products and project management software preferred.
• Strong organizational, analytical, and interpersonal communication skills.

Responsibilities

• Lead the Resident Internet and Smart Technology Program strategy across the portfolio.
• Improve operational efficiency, resident adoption, and satisfaction; drive financial performance.
• Define, track, and report on KPIs and performance metrics to stakeholders and leadership.
• Coordinate with Operations, IT, Marketing, Accounting, Compliance, and external vendors to execute program initiatives.
• Ensure compliance with networking, cybersecurity, and onboarding standards.

Skills

Multifamily property management

Program management

Operations coordination

Travel readiness

Microsoft Office Suite

Verbal & written communication

Stakeholder collaboration

Analytical skills

Education

Associates degree in Business, PM, IT, or related field

Tools

Microsoft Office Suite

Adobe products

Project management software

Job description

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic deployment of resident internet, smart technology, and IoT programs across the portfolio. You will partner with Operations, Marketing, Centralized Operations, and external partners to drive performance and enhance the resident experience.

Responsibilities include program strategy, implementation, performance tracking, and cross-functional collaboration to ensure timely, on-budget delivery and