Remote WiFi & Smart Tech Program Manager

BH Management Services, LLC

Springfield (IL)

Remote

USD 80,000 - 87,000

Full time

6 days ago

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Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the organization’s resident connectivity, internet, and IoT programs across the portfolio. You will own strategy, execution, and continuous improvement, partnering with Property Operations, IT, Marketing, and external vendors to maximize performance and resident satisfaction.

Ideal candidates have 2+ years in multifamily property management or program management, experience with smart home technologies, and strong

Qualifications

Associate degree or equivalent with focus on business, IT, or project management.
2+ years in multifamily property management, program management, operations, or tech implementation.
Ability to manage multiple priorities with accuracy in a fast-paced environment.
Travel up to 60%, including overnight travel.
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); experience with Adobe products and PM software is preferred.

Responsibilities

Lead Resident Internet and Smart Technology program strategy across the portfolio.
Define, track, and report KPIs to stakeholders and leadership.
Collaborate with operations, IT, marketing, and external vendors to deliver initiatives.
Ensure projects are on time, within scope and budget.
Champion resident experience through reliable internet services.