Remote WiFi & Smart Tech Program Manager

BH Management Services, LLC

Montgomery (AL)

Remote

USD 80,000 - 87,000

Full time

6 days ago

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Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and ongoing optimization of connectivity, IoT, and Smart Home initiatives across a nationwide portfolio. You will partner with Property Operations, Marketing, IT, and external vendors to maximize program impact and resident satisfaction.

The role requires 2+ years in a related field, strong project management skills, and the ability to travel up to 60%.

Qualifications

Associate’s degree in Business, Project Management, Communications, Information Technology, or a related field preferred.
2+ years of multifamily property management, program management, operations, or technology implementation experience preferred.
Willingness to travel up to 60% (local and overnight travel within assigned markets).

Responsibilities

Lead and execute the Resident Internet and Smart Technology Program strategy across the portfolio.
Develop initiatives to improve operational efficiency, resident adoption and satisfaction, and financial performance.
Define, track, and report on program goals, KPIs, and performance metrics to stakeholders and leadership.
Ensure consistent program execution and standards across all markets and communities.
Coordinate with onsite teams, partners, and vendors to deliver program initiatives.