Remote WiFi & Smart Home Program Manager

BH Management Services, LLC; Sacramento (CA); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and execution of resident connectivity, Internet, and IoT programs across the portfolio. This role partners with Property Operations, IT, Marketing, and external vendors to deliver reliable services and measurable business results.

The position requires 2+ years in multifamily property management or program management, strong MS Office skills, and the ability to travel up to 60%.

Qualifications

• Associate degree (or equivalent) in Business, Project Management, Information Technology, or a related field preferred.
• 2+ years in multifamily property management, program management, operations, tech implementation, or related field preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to travel up to 60%, including local and overnight travel as needed.

Responsibilities

• Lead and execute the Resident Internet and Smart Technology Program strategy across the portfolio.
• Develop initiatives to improve operational efficiency, adoption, satisfaction, and financial performance.
• Define, track, and report on program goals, KPIs, and performance metrics to stakeholders.
• Evaluate program effectiveness using data and stakeholder feedback; implement enhancements.
• Ensure consistent program execution and standards across all markets and communities.

Skills

MS Office Suite

Communication skills

Analytical skills

Education

Associate degree in Business/PM/IT

Tools

Adobe products

Project management software

Job description

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and execution of resident connectivity, Internet, and IoT programs across the portfolio. This role partners with Property Operations, IT, Marketing, and external vendors to deliver reliable services and measurable business results.

The position requires 2+ years in multifamily property management or program management, strong MS Office skills, and the ability to travel up to 60%.