Remote WiFi Connectivity Program Manager

BH Management Services, LLC; Clifton (TX); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management Services, LLC seeks a Resident WiFi Connectivity Program Manager to lead the strategy and execution of resident internet, IoT, and Smart Home initiatives across the portfolio.

The role collaborates with Property Operations, IT, Marketing, centralized operations, and external partners to optimize performance, adoption, and customer experience while ensuring projects stay on time and within budget.

Qualifications

• Bachelor-level. Associate’s degree or higher in business, PM, IT or related field preferred.
• Experience in program management or operations leadership is desirable.
• Strong written and verbal communication, with ability to influence across teams.
• Ability to analyze data, manage multiple priorities, and meet deadlines.

Responsibilities

• Lead and manage Resident Internet and Smart Technology Program strategy across the portfolio.
• Coordinate with Operations, IT, Marketing, and vendors to deliver programs on time and within budget.
• Define, track, and report on program goals, KPIs and performance metrics to stakeholders.
• Ensure consistency of program execution and standards across markets and communities.
• Support hiring, onboarding, and development of team members; drive continuous improvement.

Skills

Project management

Communication

Analytical thinking

Education

Associate’s degree in Business/PM/IT

Tools

Microsoft Office Suite

Adobe products

Project management software

Job description

BH Management Services, LLC seeks a Resident WiFi Connectivity Program Manager to lead the strategy and execution of resident internet, IoT, and Smart Home initiatives across the portfolio.

The role collaborates with Property Operations, IT, Marketing, centralized operations, and external partners to optimize performance, adoption, and customer experience while ensuring projects stay on time and within budget.