Remote Resident WiFi & Smart Home Program Manager

BH Management Services, LLC; Saint Paul (MN); A distancia; USD 80.000 - 87.000; Jornada completa

Descripción de la vacante

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and execution of the organization’s Resident Connectivity, Internet, and IoT programs across the portfolio.

This role partners with Property Operations, Marketing, IT, and external vendors to drive adoption, improve resident experience, and deliver measurable business results while overseeing multiple installations and ensuring on-time, on-budget delivery.

Formación

• 2+ years of experience in multifamily property management or program management.
• Ability to travel up to 60% locally and overnight.
• Strong organizational, analytical, and communication skills.
• Proficient in Microsoft Office; knowledge of Adobe products desirable.

Responsabilidades

• Lead and execute the Resident Internet and Smart Technology Program strategy across the portfolio.
• Develop initiatives to improve operational efficiency and resident satisfaction.
• Define, track, and report on KPIs and performance metrics.
• Manage vendor performance and ensure contracts are met.
• Oversee multiple concurrent installations, upgrades, and technology initiatives.
• Coordinate with Operations, IT, Marketing, and external partners.

Conocimientos

Multifamily property management

Program management

Operations

Technology implementation

Stakeholder coordination

Communication skills

Educación

Associate's degree in Business/Project Management/IT or related field

Herramientas

Microsoft Office Suite

Excel

PowerPoint

Adobe products

Project management software

Descripción del empleo

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and execution of the organization’s Resident Connectivity, Internet, and IoT programs across the portfolio.

This role partners with Property Operations, Marketing, IT, and external vendors to drive adoption, improve resident experience, and deliver measurable business results while overseeing multiple installations and ensuring on-time, on-budget delivery.