Remote VFD Support Engineer

ABB Inc.

Iowa (LA)

On-site

USD 53,000 - 84,000

Full time

6 days ago
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Benefits offered by this job

Health insurance
401k plan
Paid holidays
Life insurance
AD&D
Disability insurance
Employee discount

Job summary

ABB Drive Products is seeking a VFD Support Specialist to provide hands-on technical assistance to customers, field staff, and internal teams. The role focuses on Low Voltage VFDs, 3-phase power, system wiring, and integration with control systems, with remote work in the United States.

You will troubleshoot, program drives, and document cases in Salesforce, delivering timely solutions. Ideal candidates have a related degree or equivalent experience, strong electrical knowledge, and clear

Qualifications

  • Bachelor's degree and 2 years of relevant Electrical, Technical experience or equivalent.
  • Knowledge of how Variable Frequency Drives work.
  • Must have work authorization to work in the US.

Responsibilities

  • Provide technical support via phone & email for Low Voltage VFDs, commissioning, troubleshooting, and warranty evaluations.
  • Assist customers with drive programming, parameter configuration, and integration with control systems.
  • Collaborate with engineering, field service, sales, and product teams to resolve complex issues.
  • Coordinate with warranty team to initiate replacements and labor authorizations.
  • Maintain detailed documentation of support cases and best practices using Salesforce.
  • Stay current with VFD technologies, software updates, and industry trends.

Skills

VFD knowledge
Electrical troubleshooting
English communication
Remote work capability
Customer support

Education

Bachelor's degree + 2 years relevant Electrical experience
Associate's degree + 4 years relevant Electrical experience
High School Diploma/GED + 6 years relevant Electrical experience

Tools

Salesforce

Job description

ABB Drive Products is seeking a VFD Support Specialist to provide hands-on technical assistance to customers, field staff, and internal teams. The role focuses on Low Voltage VFDs, 3-phase power, system wiring, and integration with control systems, with remote work in the United States.

You will troubleshoot, program drives, and document cases in Salesforce, delivering timely solutions. Ideal candidates have a related degree or equivalent experience, strong electrical knowledge, and clear

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