Remote VFD Support Engineer

ABB Inc.; Texas; Presencial; USD 53.000 - 84.000; Jornada completa

Descripción de la vacante

ABB in the United States is seeking a VFD Support Specialist to provide remote technical assistance on Low Voltage VFDs, 3-phase power, and system wiring. You will troubleshoot, program drives, and support customers and field techs.

You’ll work with engineering, service, sales and product teams, document cases in Salesforce, and stay current with drive technology. Eligible candidates must have relevant electrical experience and work authorization in the US.

Formación

• Knowledge of how Variable Frequency Drives work.
• Must be able to troubleshoot electrical systems and drives.
• Strong written and verbal English communication.

Responsabilidades

• Provide technical support via phone & email for VFD applications.
• Assist with drive programming, parameter configuration, and integration.
• Collaborate with engineering, field service, sales, and product teams.
• Coordinate with warranty team for replacements and labor authorizations
• Maintain detailed support case documentation using Salesforce
• Stay current with VFD technologies and industry trends

Conocimientos

VFD knowledge

Electrical theory

Customer support

English communication

Educación

Bachelor's degree or equivalent

Associates degree + 4 years

High School Diploma + 6 years

Herramientas

Salesforce

Descripción del empleo

ABB in the United States is seeking a VFD Support Specialist to provide remote technical assistance on Low Voltage VFDs, 3-phase power, and system wiring. You will troubleshoot, program drives, and support customers and field techs.

You’ll work with engineering, service, sales and product teams, document cases in Salesforce, and stay current with drive technology. Eligible candidates must have relevant electrical experience and work authorization in the US.