Remote Vacation Planning Specialist

Duquesa Travel Group; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fully remote work environment

Comprehensive onboarding and training

Continuing education opportunities

Job summary

Duquesa Travel Group is seeking a Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on individual needs and preferences. This role combines client communication, online research, reservation coordination, and follow-up.

The ideal candidate enjoys helping people plan experiences, keeps booking details organized, and works in a fully remote environment with comprehensive onboarding, ongoing training, access to professional tools, and

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Comfortable using email, online systems, and digital platforms.
• Strong problem-solving and follow-up abilities.
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements.
• Research accommodations, transportation, activities, and other available services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Communicate with service providers when additional coordination is required.
• Provide professional support throughout the planning and booking process.

Skills

Communication skills

Organization

Customer-focused

Online research

Multitasking

Email proficiency

Problem solving

Prior customer service/ hospitality

Job description

Duquesa Travel Group is seeking a Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on individual needs and preferences. This role combines client communication, online research, reservation coordination, and follow-up.

The ideal candidate enjoys helping people plan experiences, keeps booking details organized, and works in a fully remote environment with comprehensive onboarding, ongoing training, access to professional tools, and