Remote Vacation Planning & Booking Specialist

Duquesa Travel Group; Columbus (GA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work environment

Comprehensive onboarding and training

Ongoing learning and professional 개발

Job summary

Duquesa Travel Group is looking for a Vacation Booking Coordinator to assist clients by researching options and coordinating vacation arrangements tailored to their needs. This role blends client communication, online research, reservation coordination, and follow-up to ensure a smooth booking experience.

You will research accommodations, transportation, activities, and services, confirm details, and support clients throughout the planning process.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Customer-focused attitude and responsive follow-up.
• Comfortable researching options and providers online.
• Ability to manage multiple client requests simultaneously.
• Experience with emails, online systems, and digital platforms.
• Good problem-solving and follow-up skills.
• Customer service, hospitality, reservations, or planning experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences and requirements.
• Research accommodations, transportation, activities, and services.
• Coordinate reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Coordinate with service providers for additional coordination.
• Provide professional support throughout planning and booking.

Skills

Communication

Organization

Customer focus

Online research

Multitasking

Email proficiency

Problem solving

Customer service

Tools

Reservation systems

Online platforms

Email systems

Research tools

Job description

Duquesa Travel Group is looking for a Vacation Booking Coordinator to assist clients by researching options and coordinating vacation arrangements tailored to their needs. This role blends client communication, online research, reservation coordination, and follow-up to ensure a smooth booking experience.

You will research accommodations, transportation, activities, and services, confirm details, and support clients throughout the planning process.