Remote Vacation Booking Specialist

Duquesa Travel Group; Jackson (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

Ongoing learning

Professional tools

Continuing education

Supportive team

Job summary

Duquesa Travel Group is seeking an organized Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on individual needs and preferences. The role blends client communication, online research, reservation coordination, and follow-up to ensure smooth planning.

This position emphasizes helping clients plan experiences while staying meticulous about booking details, with a fully remote work setup and ongoing professional development opportunities.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Comfortable using email, online systems, and digital platforms.
• Strong problem-solving and follow-up abilities.
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements
• Research accommodations, transportation, activities, and other available services
• Assist with coordinating reservations and booking details
• Review options and confirmations for accuracy
• Provide clients with important information and updates
• Assist with modifications and special requests
• Maintain organized client and reservation documentation
• Follow up on outstanding details and upcoming arrangements
• Communicate with service providers when additional coordination is required
• Provide professional support throughout the planning and booking process

Skills

Strong written and verbal comms

Organization & detail

Customer-focused attitude

Online research ability

Multi-client management

Email & digital platforms

Problem-solving & follow-up

Customer service experience helpful

Job description

Duquesa Travel Group is seeking an organized Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on individual needs and preferences. The role blends client communication, online research, reservation coordination, and follow-up to ensure smooth planning.

This position emphasizes helping clients plan experiences while staying meticulous about booking details, with a fully remote work setup and ongoing professional development opportunities.