Remote Vacation Planner & Booking Coordinator

Duquesa Travel Group; Fargo (ND); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work environment

Comprehensive onboarding and training

Ongoing learning and professional dev.

Access to professional tools and resou

Continuing education opportunities

Supportive team environment

Job summary

Duquesa Travel Group is seeking an organized and customer-focused Vacation Booking Coordinator to assist clients in researching options and coordinating vacation arrangements tailored to their needs and preferences.

In this fully remote role, you will communicate with clients, research accommodations and services, and coordinate reservations and follow-up, while maintaining detailed booking records and providing timely updates throughout the planning process.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Comfortable using email, online systems, and digital platforms.
• Strong problem-solving and follow-up abilities.
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements.
• Research accommodations, transportation, activities, and other available services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Communicate with service providers when additional coordination is required.
• Provide professional support throughout the planning and booking process.

Skills

Communication skills

Organization

Customer-focused

Research online

Multitasking

Email/digital platforms

Problem-solving

Education

None

Tools

Email tools

Job description

Duquesa Travel Group is seeking an organized and customer-focused Vacation Booking Coordinator to assist clients in researching options and coordinating vacation arrangements tailored to their needs and preferences.

In this fully remote role, you will communicate with clients, research accommodations and services, and coordinate reservations and follow-up, while maintaining detailed booking records and providing timely updates throughout the planning process.