Remote Vacation Booking Specialist | Focused Planning

Duquesa Travel Group; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

Professional development

Supportive team environment

Job summary

Duquesa Travel Group is seeking an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.

The role blends client communication, online research, reservation coordination, and follow-up, and offers a fully remote work environment with onboarding and ongoing learning opportunities.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.

Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements.
• Research accommodations, transportation, activities, and other available services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Communicate with service providers when additional coordination is required.
• Provide professional support throughout the planning and booking process.

Skills

Communication

Organization

Customer-focused

Online research

Multitasking

Email & digital platforms

Problem-solving

Customer service experience

Job description

Duquesa Travel Group is seeking an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.

The role blends client communication, online research, reservation coordination, and follow-up, and offers a fully remote work environment with onboarding and ongoing learning opportunities.