Remote Utility Sales Support Specialist

ABB Inc.; Arkansas; Teletrabalho; USD 40 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Life insurance

Parental leave

Paid holidays

Short-term disability

Long-term disability

401(k)

Employee discount

Resumo da oferta

ABB Inc. in United States (Arkansas) is seeking a Remote Inside Sales Support professional to manage daily customer activities including order entry, tracking, and order management with local business units and ABB groups.

The role reports to the Inside Sales Director and will expand to support agent accounts, with a focus on coordinating with business units to ensure on-time delivery and accurate bid proposals.

Qualificações

• Bachelor's degree in engineering, business or related field preferred.
• Minimum 3 years of technical customer support experience in Industrial, Utility or related fields, or equivalent experience.
• General knowledge of power transmission & distribution products/systems preferred.
• Previous experience with business to business customer support preferred.
• Must have knowledge and skill in utilization of computer databases; empower experience preferred.

Responsabilidades

• Utilize ABB's tools and processes including product configuration tools, order entry and business systems.
• Coordinate activities with local business units to track orders and assure on-time customer delivery.
• Coordinate input from local business units and other ABB groups to ensure bid proposals meet to customer requirements.
• Simultaneously process information on multiple and varied projects, and respond effectively to changes in priorities.
• Attend meetings to exchange information and analyze contract requirements.
• Participate in investigating technical problems and establishing procedures and corrective actions to avoid recurrences.

Conhecimentos

Technical customer support

Order entry

Customer coordination

Databases

B2B support

Formação académica

Bachelor's degree in engineering/business/related

Ferramentas

Product configuration tools

Order entry systems

Business systems

Descrição da oferta de emprego

ABB Inc. in United States (Arkansas) is seeking a Remote Inside Sales Support professional to manage daily customer activities including order entry, tracking, and order management with local business units and ABB groups.

The role reports to the Inside Sales Director and will expand to support agent accounts, with a focus on coordinating with business units to ensure on-time delivery and accurate bid proposals.